Last week in Krakow, Poland there was the meeting of minds that spun together the demo you see before you. A process that ties together BPM and document management with the CMIS standard using the Apache Chemistry as implementation in our solution.
|Brainstorming BPM & ECM demo|
Thus was this project born, of lighting and thunder like no other.
BackgroundFor some time there has been interest in tying together document management with our BPM processes, but how would this look? By taking an open approach we ended up in the realm of the Content Management Interoperability Standard (CMIS) which is supported by such ECM vendors as Alfresco, Mangolia, Exo, Documentum, IBM, Microsoft SharePoint, SAP, Apache and many others.
An initial structure and article was put together by Maciej Swiderski, engineer at Red Hat and working on the jBPM community project. This put a plan in motion that brought us together in Krakow last week to brainstorm and create a working process solution that would demonstrate simply the possibilities of document management in your workflows.
|Lightning split tree|
Telco processThe resulting process project is one that a customer who want to activate their new mobile service agreement would use to submit a request to the telco provider to turn on their mobile services. Before that can happen, the customer would need to both agree to the terms & conditions of the service offered, and sign a service agreement (contract).
Dear Sirs, Please activate my mobile service today. Signed, ---------------------------
This document that needs to be signed by the customer will be provided to the customer in a task form for downloading where they would then need only to sign their name and then upload the signed version to complete the process.
Dear Sirs, Please activate my mobile service today. Signed, Eric D. Schabell (signed) ---------------------------